FREQUENTLY ASKED QUESTIONS
How far in advance should I book?
We recommend booking at least 2–4 weeks in advance to secure your preferred date and time. Popular weekends and school or community events can fill quickly, so early reservations help ensure availability. Booking ahead allows us to plan staffing, setup, and ice cream supply for a smooth, stress-free event.
Do you serve schools and townships?
Absolutely! We specialize in schools, youth programs, and community events, bringing fun ice cream experiences to students, staff, and neighbors. We work closely with event organizers to follow township rules and coordinate logistics. Our experience ensures these events are safe, enjoyable, and memorable for everyone involved.
What happens if it rains?
We monitor the weather closely and work with you to reschedule or adjust your event if conditions aren’t safe for outdoor service. Our team is flexible and can help you select a backup date to ensure your ice cream experience isn’t missed. This approach keeps your guests happy and preserves the quality of your celebration.
Do you provide insurance certificates?
Yes, we can provide proof of insurance for most events, giving you peace of mind. This is especially helpful for school, township, or corporate events requiring documentation. Our goal is to make planning easy and compliant, so your event runs smoothly.
Is there a minimum booking?
We offer multiple pricing options to fit your event, including per-person packages and prepaid minimums, depending on your needs. Minimums help us cover staffing, travel, and supplies while keeping service seamless for every guest. This ensures a high-quality experience, whether your gathering is small or large.